Privacy Policy

Last updated: 30/10/2025

At Revitalise Clinical Massage Therapy, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or book a treatment.

1. Who We Are

Revitalise Clinical Massage Therapy (“we”, “us”, or “our”) provides holistic and clinical massage treatments in Telford, UK.
For any questions about this policy or your data, please contact:
📧 Email: info@revitalisetelford.co.uk
📍 Address: 8 The Nettlefolds, Hadley, TF15PF

2. Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, and phone number when you contact us or make a booking.
  • Health information shared voluntarily during your consultation to ensure treatments are safe and suitable.
  • Website usage data through cookies and analytics tools (e.g., how you use our website, your browser type, and device information).

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and appointment requests
  • Provide and tailor massage treatments
  • Send appointment confirmations and reminders
  • Improve our website and services
  • Comply with legal or professional obligations

We never sell or share your data with third parties for marketing purposes.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent: when you contact us, subscribe, or agree to receive information.
  • Contract: to deliver massage services you’ve requested.
  • Legal obligation: where we must keep certain records for insurance or tax purposes.

5. How We Store and Protect Your Data

Your data is stored securely and only accessed by authorised personnel.
We retain data only as long as necessary to provide our services and meet legal requirements.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent at any time
  • Request a copy of your data
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

Visit www.ico.org.uk for more details.

7. Cookies

Our website may use cookies to improve user experience and analyse site performance.
You can control cookie settings through your browser at any time.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 info@revitalisetelford.co.uk
📍 8 The Nettlefolds, Hadley, TF15PF